Citi Mortgage has been hit relatively hard by the financial crisis, and has shown considerable commitment to helping homeowners keep their homes through loan modification. There are many options that Citi offers as far as loan modification programs, and Modification Zoom is well experienced in working with Citi.

Citi Mortgage has made a noticeable effort to reach out to homeowners and help them achieve loan modifications, however, if you are having trouble getting a loan modification from Citi after utilizing the information below, please contact us via the form to the right and we will help you immediately.

Citi Contact Information

Email address: homeownerhelp@citi.com
Phone number: 1-866-255-3901
Please note the contact information above works for both Citi Mortgage and Citi Financial

Citi Loan Modification Programs

Citi Mortgage participates in Making Home Affordable – Click on the link here to find out in depth how to qualify.

Basic Making Home Affordable Requirements:

  • Your home is your primary and only residence
  • The amount that you owe on your first mortgage is equal to or less than $729,750
  • You are having trouble making your monthly mortgage payments
  • You got your current mortgage before January 1, 2009
  • Your payment on your first mortgage (including principal, interest, taxes, insurance, HOA fees if applicable) is greater than 31% of your current gross income

Required Documentation:

  • Information about the monthly gross (before tax) income of your household, including recent pay stubs if you receive them or documentation of income you receive from other sources.
  • Your most recent income tax return.
  • Information about your savings and other assets
  • Information about your first mortgage, such as your monthly mortgage statement.
  • Information about any second mortgage or home equity line of credit on the house.
  • Account balances and minimum monthly payments due on all of your credit cards.
  • Account balances and monthly payments on all your other debts such as student loans and car loans.
  • A completed Hardship Affidavit pdf icon describing any circumstances that caused your income to be reduced or expenses to be increased (job loss, divorce, illness, etc.) if applicable.

Are you concerned about your ability to pay your bills?

Changing or losing a job, serious illness or a divorce can have a serious impact on your finances.

Many homeowners are having trouble with their mortgage payments and you may have the option to modify or change certain parts of your mortgage loan agreement. Sometimes altering the interest rate, the term of the mortgage or even the mortgage product may be able to help you manage your monthly payments. After careful consideration and review of all available options, some homeowners may decide not to stay in their home. There are options and solutions for these situations as well.

Modification Zoom can help you lower your interest rate and payments through an aggressive Citi Mortgage Loan Modification. Apply for help using the form on the right!

On a side note, Citi Mortgage has shown considerable progress in helping homeowners get loan modifications, and Modification Zoom has extensive experience in helping homeowners just like you get great results. If you are having trouble with getting a loan modification from Citi, do not despair; we are here to help you. For more information regarding Modification Zoom, loan modifications, the Making Home Affordable program, or any other topics of interest please take a look around our website.

We want your feedback! Let us know how your Citi Mortgage Loan Modification is going by submitting a comment below and sharing your story, or if you have a question regarding Citi Mortgage or Citi Financial. We are here to help!